Contact Us

Contact Us


For information on products and services as well as customer complaints:

J Trust Call (Mobile and Landline)
1500 615
Overseas
+622129261000
Email
customercare@jtrustbank.co.id


For Corporate, Investor, and Press Information:


Corporate Secretary
Sahid Sudirman Center, Lt. 33
Jl. Jend. Sudirman No. 86
Jakarta 10220, Indonesia
Telp. +62212926 1111






J Trust Bank's Internet Banking and Mobile Banking is here with a new look and more complete services. Please access the E-Banking menu to get the latest J Trust Bank mobile banking and internet banking Dear customers of PT Bank JTrust Indonesia Tbk.  Be careful of fraud via telephone/Whatsapp application/advertising on social media on behalf of PT Bank JTrust Indonesia Tbk. or J Trust Bank, as well as offering J Trust Bank products, which in turn are subject to a monthly subscription fee and request a one time password (OTP) code or customer personal identification number (PIN). Beware, beware of fake links! Do not access links/links with requests to fill in customer's personal data, ask for OTP and PIN codes.